Hi, I’m Joy.
I’m currently crafting enterprise experiences at ServiceNow
& teaching Interaction Design at California College of the Arts
Say hi on LinkedIn or book a mentor session with me on ADPList.org
Hi, I’m Joy.
I’m currently crafting enterprise experiences at ServiceNow
& teaching Interaction Design at California College of the Arts
Say hi on LinkedIn or
book a mentor session with me on ADPList.org
Hi, I’m Joy.
I’m currently crafting enterprise experiences at ServiceNow & teaching Interaction Design at California College of the Arts
Say hi on LinkedIn or
book a mentor session with me on ADPList.org
I’ve led design and strategy in companies of various sizes.
I’ve led design and strategy in companies of various sizes.
ServiceNow
2019 – Now
UX/UI
Design strategy
Workshop facilitator
ServiceNow
2019 – Now
UX/UI · Design strategy · Workshop facilitator
ServiceNow
2019 – Now
UX/UI · Design strategy · Workshop facilitator
Bring consumer-grade experience into enterprise world
I am currently crafting great experiences for ServiceNow's service portal framework. More to come soon!
Bring consumer-grade experience into enterprise world
I am currently crafting great experiences for ServiceNow's service portal framework. More to come soon!
Bring consumer-grade experience into enterprise world
I am currently crafting great experiences for ServiceNow's service portal framework. More to come soon!
California College of the Arts
2019 – Now
Adjunct 2 Professor
California College of the Arts
2019 – Now
Adjunct 2 Professor
Art Center College of Design
2013 – 2014
Adjunct 2 Professor
Bring UX design and industry experience into the classroom
Currently teaching interaction design program at CCA, classes include: Intro to Interaction Design, Prototyping, and Systems Thinking
Bring UX design and industry experience into the classroom
Currently teaching interaction design program at CCA, classes include: Intro to Interaction Design, Prototyping, and Systems Thinking
2017 – 2019
UX/UI
User research
Design sprint facilitator
Intern manager
2017 – 2019
UX/UI · User research · Design sprint facilitator · Intern manager
2017 – 2019
UX/UI · User research · Design sprint facilitator · Intern manager
Make hotel search experience better for your next trip
I was the UX Lead for vacation rental search, various mobile filter/input components, and facilitated multiple internal design sprints to drive product from conceptualization to launch.
Make hotel search experience better for your next trip
I was the UX Lead for vacation rental search, various mobile filter/input components, and facilitated multiple internal design sprints to drive product from conceptualization to launch.
Make hotel search experience better for your next trip
I was the UX Lead for vacation rental search, various mobile filter/input components, and facilitated multiple internal design sprints to drive product from conceptualization to launch.
Samsung
2015 – 2017
UX/UI Rapid Prototyping
Product strategy
Brainstorm workshop
User research
Samsung
2015 – 2017
UX/UI Rapid Prototyping · Product strategy · Brainstorm workshop · User research
Samsung
2015 – 2017
UX/UI · Product strategy · Brainstorm workshop · User research
Seek out market insights and innovate in appliances and home entertainment
I was an assistant manager on the Design & Execution team, working with multiple product managers to refine hardware/software concepts and bridge the gap between visionary concept work to market-ready features.
Philosophie
2012 – 2015
UX design
Product strategy
Agile development
Philosophie
2012 – 2015
UX design · Product strategy · Agile development
Philosophie
2012 – 2015
UX design · Product strategy · Agile development
Helping small businesses and entrepreneurs transform their ideas to products
I was a Senior UX Designer at Philosophie, helping clients actualize products ranging from e-commerce, education, online retail checkout flow and fulfillment system, rent payment flow, and more.
... and more
... and more
Instructor for the undergraduate program at ArtCenter, teaching interaction design to senior students in Graphic Design and Interaction Design majors.
Instructor at Google’s Community Space UX Workshop, teaching effective ways to create surveys and write better survey questions
Instructor at Google’s Community Space UX Workshop, teaching effective ways to create surveys and write better survey questions
Instructor at Google’s Community Space UX Workshop, teaching effective ways to create surveys and write better survey questions
iOS and Android app design, gamifying learning string instruments
Event volunteer and producer at AIGA Los Angeles chapter
UX bootcamp instructor associate and event moderator at General Assembly
Event lead, Balanced Team Los Angeles Salon
Designed DevShop, Philosophie's kickstarter game card project that helps educate people about how product development works
Fun facts
6 reasons why you should work with me
Fun facts
6 reasons why you should work with me
Fun facts
6 reasons why you should work with me
Cat person
I am curious, self-sufficient, and independent.
Speak code
I love to collaborate with engineers and PMs in brainstorm sessions. It gets things done so much faster.
Type A
I keep my desk and designs clean.
Traveler
My worldly perspective comes in handy when coming up with scenarios.
Multilingual
Localization comes built-in.
Foodie
Great person to have for happy hour!
Made by Joy, ©2020